Service desk request

Tags and resources

GET
collaboration/relationship-activities/service-desk-request-messages
List of messages sent in service desk requests
POST
collaboration/service-desk-requests
Creates a new service desk request
GET
collaboration/service-desk-requests
List of service desk requests
GET
collaboration/service-desk-requests/{serviceDeskRequestId}
Help desk request details for the provided identifier
POST
collaboration/service-desk-requests/{serviceDeskRequestId}/api-operations/{apiOperationId}/instances
2 operation(s) for collaboration/service-desk-requests/{serviceDeskRequestId}
PUT
collaboration/service-desk-requests/{serviceDeskRequestId}
Saves information about a service desk request
GET
collaboration/service-desk-requests/{serviceDeskRequestId}/file-versions
List of file versions referenced by / linked to provided service desk request
POST
collaboration/service-desk-requests/{serviceDeskRequestId}/messages
Sends a message in a service desk request.
GET
collaboration/service-desk-requests/{serviceDeskRequestId}/messages
List of all messages belonging to provided service desk request
GET
collaboration/service-desk-requests/approvers
List of all contacts with admittance to approve service desk requests
GET
collaboration/service-desk-requests/request-categories
List of possible serivce desk request cateogories
GET
collaboration/service-desk-requests/requested-priorities
List of possible requested priorities for a service desk request
GET
collaboration/service-desk-requests/work-log-categories
List of work log categories